Sitel

Sitel is the leading business process outsourcing (BPO) call center provider; as ranked by the Black Book of Outsourcing, a Datamonitor company. Sitel’s 60,000 associates provide clients with predictable and measurable return on their customer investment by building customer loyalty, increasing sales and improving efficiency. 

The company has been awarded by the International Information and Communications Technology (ICT) Awards as 2008 BPO Company of the Year and by the Philippine Economic Zone Authority (PEZA) as 2010, 2009 and 2005 Outstanding Employer for its exemplary performance in job generation. For more information, please visit www.sitel.com.

Requirements

• Should be at least 18 years old and above
• Should have a Bachelor’s Degree or have attended/completed at least 2nd year College from any course or 2 years of a Vocational Program
• Should be Filipino citizens or have relevant residence status
• Should be confident to communicate in English
• Computer proficient and internet-savvy
• Excellent customer service and problem solving skills
• Willing to work on graveyard, shifting schedules, and holidays
• Fresh Graduates are encouraged to apply
• Please secure important documents (such as NBI, SSS details) to speed up your hiring process should you qualify.

 

APPLICATION PROCESS:

 

Applicants MUST fill-out the online application form.  Please follow the instructions below:

1. Go to www.sitel.com/jobs/manila
2. Select your preferences on the Job Search fields.

• Country: Philippines

• Job Category: Call Center Agent (for associate posts)
                           : Corporate Staff, Managerial, Senior Leadership or Site Staff (non-agent positions)
• Functional Area: Select Operations for agent and operations support positions. Select the appropriate functional area/department if you are applying for other non-agent posts.
• Click on Search

3. From the criteria you selected, you will see a list of job matches. Click on the job title of the job you wish to apply for.
4. Read the job description on the next page. Click on Apply for Job to proceed.
5. Read the Data Privacy Statement and click on I Agree to proceed.

6. Complete the 4 page application form and make sure to enter all information accurately before clicking on Submit.

 

RECRUITMENT SCHEDULE:
Mondays to Fridays - 9:00 am to 6:00 pm
Saturdays – 12:00 noon to 5:00pm

 

For updates regarding our job openings, promos/activities, visit www.facebook.com/sitelrecruitment