SPI Global

Company Overview

SPi Global is the only truly global Filipino BPO company and one of the world's largest and most diversified service providers in terms of clients, geographic presence, and capabilities. We have defined the highest standards of excellence both in Voice and Non-Voice (Back Office) processes for both Domestic and International clients. Our global team of over 18,000 dedicated BPO professionals makes this possible.

We are also proud to let you know that SPi Global has been the "BPO Company of the Year" for 2011, a recognition given by the International ICT Awards. For more than 30 years, we have been offering Fortune 500 companies a full roster of high-quality, innovative end-to-end solutions.

Our clients look to us for:

• a wide range of voice and non-voice BPO solutions
• the broadest global delivery network with 30 locations spanning North America, Netherlands, Australia, India, Vietnam, and the Philippines.
• the ability to effectively combine deep domain knowledge with our core capabilities to deliver high quality, single source solutions that provide cost efficiencies, scalability, and exceptional customer care.

Be inSPired.

We are always looking for the right people to help us let our clients experience excellence. The results are evident – world-class, cost-effective Knowledge Process Outsourcing (KPO) and Customer Relationship Management (CRM) outsourcing solutions that continuously set higher industry standards.

We have career opportunities in Customer Service, Technical Support, Travel, Marketing, Sales, Financial, Publications, Content, Journals, Information Technology for entry level as well as mid to senior-level positions.

For those who meet our high standards of customer service and satisfaction, we offer:

• the potential for rapid advancement in a supportive, stimulating performance-based culture
• on-going learning and growth through the aSPire University
• the chance to take part in recreational activities and community service
• Industry leading compensation and benefits packages
• exposure to global best practices in both voice and non-voice environments

These are urgent requirements and qualified candidates will start ASAP! For faster processing of applications, visit our Recruitment Sites, Monday to Friday from 9am to 7pm.

For Back Office/Non-Voice positions: 

• SPi Global Parañaque
  SPi Global Bldg. Pascor Drive, Sto. Niño, Paranaque City 1700

• SPi Global Laguna
  SPi Building, Carmelray Park 2, Calamba, Laguna 4027

• SPi Global Dumaguete
   LP Information Technology Park Jose Romero Sr. St. Bagacay, Dumaguete City, Negros Oriental 6200

For Contact Center/Voice positions:

• SPi Global Mandaluyong
  418 Domingo M. Guevarra Cor. Arayat Sts. Mandaluyong City

• SPi Global Manila
   PLDT NSOB España Boulevard Mayon, Quezon City

• SPi Global Pasig
   PLDT Garnet Bldg. F. Ortigas Jr. Ave. Ortigas Center, Pasig City.

• SPi Global Head Office
   Mezzanine Level PLDT Ramon Cojuangco BLDG. Legaspi Cor. Dela Rosa Sts. Makati City

PROVINCIAL sites:

• SPi Global Iloilo 

   2nd and 3rd Floors Iloilo Supermart Bldg. San Jose cor. Avanceña Sts. Molo, Iloilo City 5000

• SPi Global Dumaguete
   LP Information Technology Park Jose Romero Sr. St. Bagacay, Dumaguete City, Negros Oriental 6200

Apply NOW and Be inSPired!

Why Join Us?

Value Proposition

SPi Global is one of the world’s largest and most diversified Knowledge Process Outsourcing (KPO) and Customer Relationship Management (CRM) service providers in the industry in terms of clients, geographic presence, and capabilities. We have over 18,000 employees in 30 locations in North America, Europe, Australia, and Asia.

For more than 500 clients worldwide, SPi Global, the 2011 "BPO Company of the Year" of the International ICT Awards, provides operational excellence, superior customer service, and exceptional value. With SPi Global, you can be assured of the following:

Custom-created solutions

We respond to your most complex KPO and CRM outsourcing needs with our holistic, custom-created solutions. These solutions will surely exceed your expectations, both today and over the long term. We take partnerships seriously. Many of our customers have been our partners for years, even decades.

Internationally recognized excellence

SPi Global continues to be consistently recognized as one of the leading BPO service providers by independent consultants and the global BPO community. Recent recognitions include the following:

• "BPO Company of the Year", International ICT Awards
• "Vendor of Choice – Philippines", Everest Group
• "No. 1 in Publishing Outsourcing", Black Book of Outsourcing Survey
• We are also consistently named in the International Association of Outsourcing Professional’s (IAOP) Global Outsourcing 100 List, and the Global Services’ GS100 list, and are ranked high in various service and industry segments.

Time-tested expertise

Our more than 30 years of experience allows us to offer industry-leading and time-tested processes in our niche markets in Content Solutions, Customer Relationship Management (CRM) and Healthcare.

Our internationally respected standards and methodologies such as ISO 9001:2008, ISO/IEC 27001:2005, and Six Sigma provide a strong foundation for every engagement.

Vision, Mission and Values

Given SPi Global is a fusion of many great companies coming from divergent pasts and unique backgrounds, it was even more critical for us to have these three beacons to guide all of us to our true north. Our Vision–Mission–Values statement captures our aspirations, our ambitions, and our dreams. Our VMV represents the heart and soul of our organization.

Vision

We inSPire success.

Mission

• By delivering best-in-class business transformation solutions through people and innovation
• By enriching the lives of our employees through a culture of excellence
• By enhancing shareholder value through sustained growth

Values

I AM MoRe (Integrity  •  Accountability  •  Malasakit  •  Meritocracy  •  Respect)